Website services for charities
Fast, Secure Website Hosting
Powered by 100% renewable energy
State-of-the-art British servers with resources dedicated just for you. We offer a selection of tiered website hosting packages, designed to meet your charity’s IT requirements.
Our website hosting includes free hosting support which is subject to a service level agreement (SLA) to give you peace of mind – especially for those peak times! Prices start from £150 + VAT per year.
Taking care of everything
PAYG or ad hoc support to keep your charity’s website smoothly
We offer both monthly website support packages as well as ad hoc, pay-by-the-hour support when you need it.
Our support service is proactive – working to identify and prevent issues before they happen.
Get Urgent Support Now
Contact our team for urgent support with your charity’s website
Our team is on hand and available to help you with urgent issues, even if you are not currently a client.
Get in contact and we will begin investigating right away. Our initial investigation and report on our findings is just £75.00 + VAT.
Improve Your Website Accessibility
Detailed audits to identify and resolve accessibility issues on your charity’s website
We benchmark your website against frameworks such as the WCAG 2.2 to see where accessibility might be failing.
We can just undertake the audit or we can also work with you to resolve any of the findings.
Benchmark website performance
Comprehensive website audits to help you identify quick wins and strategic opportunities to improve.
Whether you have a specific goal in mind (e.g. boosting donations) or just want some guidance around the current situation, our website audits offer valuable insights and next steps.
We offer audits of varying sizes to suit all budgets – our basic audit is completely free!
What makes us “us”
Transparent
You will receive a report at the end of every month telling you what has been done within the hours from your support package.
Passion
We genuinely care about helping your website to be the best it can be for you and your users.
Reliable
We are always on hand if you need help. If anything goes wrong with your website you can be sure we will be on hand to get things back working for you ASAP.
We’re ready and waiting to discuss your website challenges – no obligation, let us tell you how we would tackle it.
We’re proactive
We pride ourselves on being the most proactive agency when it comes to fresh ideas, reviewing strategy and planning for the future.
We’re always looking for ways to keep you at your best in all of our service areas. However, we also commit to meeting all of our clients regularly for strategy and insights meetings.
Around 3 times per year, we’ll get together with you to discuss how your website is performing, strategy for the coming period and we’ll present to you the latest news and trends from the web and marketing world.
Where we earned our stripes
Words from our lovely clients
Are you ready to meet your new digital team?
Send your brief or just chat through your ideas – no obligation or hard sell.
impact@atelier-studios.com
02380 227117
Check out our other services
All you need to know
Do you only support websites that you built?
No – we also support a number of websites which we did not design or build. If you have a site you would like us to support, we ask for an opportunity to review the site first of all so we can understand any custom features.
My website is so difficult to use, is it the end?
Sometimes website content management systems are not very user friendly or they are built in a way which means you keep needing a developer to make changes for you.
We can work with you to improving your editing capabilities or migrate to a more user friendly CMS (often cheaper than launching a new website).
How do I know if my website has issues?
Usually it will be evident through a shortfall in conversions (e.g. donations, event signups) or perhaps based on feedback from users or internal teams.
Our audits help to do a 360 benchmark based on the most important performance metrics to identify areas where your website might need some attention. We then present these back to you based on impact, urgency and the effort required to resolve it.
How does it work if I want to move to you from another supplier?
Depending on which services you are moving, it is usually good practice to try and organise some kind of handover with your current provider.
If this is not possible, we do our own investigations into your website. We’ll liaise with you or your current supplier on all of the access we need to move you across and agree a suitable date for the switchover
Will I be locked into a retainer?
We pride ourselves on offering a range of pay-as-you-go options as well as retained for charities who need a bit more flexibility.
However, our retainers offer maximum flexibility with minimal notice periods to make changes or cancel. We prefer you to stay with us because you want to, not because you have no choice!